UNICON Insurance and Reinsurance Brokers Corporation (UIRBC) is licensed and regulated by the Insurance Commission (IC). We offer insurance products from re/insurance companies that are duly approved by the IC.
We at UNICON are committed to offer you superiorly curated products, provide you best-in-class customer journey and experience from application, fulfillment and after-sales demands and to be your advocacy partner on your need for a transparent and speedy resolution of your claim settlements.
Our pledge to serve you, our valued client, hereto are our Customer Charter as outlined;
- Trust and Transparency
- We shall always act in your best interest, providing objective advice and recommendations
- Clearly explain insurance policies, coverage, terms and conditions in language you can understand.
- Disclose any potential conflicts of interests and prioritize your needs.
- Tailored Products & Solutions
- We shall customize insurance solutions to meet your unique needs and circumstances.
- Regularly review your policies to ensure they remained aligned with your evolving requirements.
- Provide a wide range of insurance options from reputable insurers to give you choice and flexibility.
- Prompt and Responsive Service
- We promise to respond promptly to your inquiries, whether via phone, email or in-person; in the mode best deemed convenient for you.
- Assist you in the event of a claim, guiding you through the process and advocating on your behalf.
- Keep you informed about important changes or updates in the insurance industry that may affect you.
- We shall be proactive in alerting you on any potential disruption that will affect your policies.
- Data Privacy and Security
- We promise to safeguard your personal and confidential information in compliance with applicable data protection laws.
- We shall maintain strict security measures to protect your data from unauthorized access.
- Seek your explicit consent for any use of your information beyond the scope of our services.
- Fair and Competitive Pricing
- Strive for competitive insurance premiums while maintaining the quality of coverage.
- Explore opportunities to reduce your insurance costs without compromising your protection.
- Continuous Improvement
- Continuously invest in our team’s knowledge and expertise to better serve you.
- Continuous update and feedback to insurer partners to ensure quality service and up-to-date programs for you.
- Seek your feedback and actively listen to your suggestions for improvement.
- Regularly review and update our processes to consistently enhance efficiency and effectiveness.
- Ethical Conduct
- Uphold the highest ethical standards in all our interactions and business practices.
- Comply with all relevant laws and regulations governing our industry.
- Act with honesty, integrity, and fairness in every aspect of our work.
- Community Engagement
- Be an active and responsible member of the communities in which we operate.
- Support charitable initiatives and community projects that make a positive impact.
The IC is ready to assist the general public pertaining to insurance and you may contact them through below;
Locations:
Main Office
1071 United Nations Avenue, Ermita
Manila, 1000
IC Cebu Office
Unit 17, Ground and Second Floors, The Gallery, Pope John Paul II Avenue, Barangay Kasambagan, Cebu City
IC Davao District Office
Door 2 & 3, 3rd Floor of YAP Building Quimpo Boulevard, Ecoland, Davao City
Contact Numbers:
(02) 8-523-8461 local 103/127
Globe: (0917) 116-0007
Smart: (0999) 993-0637